I have never logged in to Medsis before

In order to login you need a valid PIN (Personal ID Number) and password.
User accounts are maintained by the Undergraduate Medical Education (UME) office.

If you are a student, you have automatically been registered with MedSIS. You should have received this information in a welcome e-mail from MedSIS. If you have not received this information, or have misplaced it, please contact the MedSIS & Evaluations Administrative Coordinator in the UME office at medsis.uofa@knowledge4you.com or 1-866-844-4344 x 253'.

If you are an instructor, you will only need to login to MedSIS if you have evaluation responsibilities; you should receive an e-mail notification to this effect, along with login information, only when the evaluation is scheduled to be completed. If you believe you should have been notified already but have not received any e-mail from MedSIS, please contact the MedSIS & Evaluations Administrative Coordinator in the UME office at medsis.uofa@knowledge4you.com at 1-866-844-4344 x 253'.

If you are an administrator (course assistant, site coordinator, course director, academy staff member, etc.) and have not received a welcome e-mail from MedSIS with your login information, please contact the MedSIS & Evaluations Administrative Coordinator in the UME office at medsis.uofa@knowledge4you.com or 1-866-844-4344 x 253'. Please be sure to include your job title, site and course (if applicable),and contact information.

I've logged into MedSIS before but can't now

I've forgotten my PIN or Password.

Go to https://medsis.med.ualberta.ca/medsis//index.cfm/Authentication:Main.index to be sent the information over e-mail.
If you are still having difficulties, please contact the MedSIS & Evaluations Administrative Coordinator in the Undergraduate Medical Education (UME) office
at medsis.uofa@knowledge4you.com or 1-866-844-4344 x 253'.

I know that my PIN and Password are correct, but the system won't let me login.

If you are using the numeric keypad on your keyboard to input your login information on the MedSIS login page, please ensure that your 'NumLock' keyboard key is on. Alternatively, if you are attempting to access MedSIS from a school, business, or government office, you may be attached to a LAN (local area network) and behind a firewall. In this case, please contact your system administrator for assistance. If you are still having difficulty logging on, please contact the MedSIS & Evaluations Administrative Coordinator in the Undergraduate Medical Education (UME) office at medsis.uofa@knowledge4you.com or 1-866-844-4344 x 253'.

For all correspondence over e-mail, please do not send confidential information such as passwords.
For your protection our responses will not include any confidential information.